Tom Ucko: Enhance Your Consulting Performance with Emotional Intelligence

“Success in business today is 15% technology and 85% Emotional Intelligence.”

Tom Peters

Your Emotional Intelligence (EQ) determines your professional and personal success. Consultants with high EQ are more effective in the sales process—better able to connect with prospects and to “read” their prospect’s emotional state. During the consulting engagement itself, consultants with well-developed EQ are more aware of their own thoughts, feelings, and biases, and can make mindful choices that best serve their clients’ needs.

Yet many consultants may not have a complete understanding of what EQ is, its value to themselves or their clients, and how it can be developed. This interactive session—which makes extensive use of individual exercises and both small and large group discussions—begins with an overview of the business case for EQ: the relationship between EQ and performance. Assess your own EQ competencies, explore applications for yourself and your clients, and identify some basic steps to develop your own EQ. You will also learn about the first scientifically validated measure of emotional intelligence.

In this interactive session, you will learn:

• What EQ is, and how it can enhance your own and your clients’ performance

• Which EQ skills are most critical to your consulting practice

• Specific steps you can take to increase your EQ

• Which EQ assessments are available and the qualifications necessary to use each one.

About the Speaker

Tom Ucko, author of Selecting and Working with Consultants: A Guide for Clients, combines tough-minded business sense with psychological savvy. For the past 20 years he has coached dozens of senior executives and their teams in a wide range of organizations, from startups to global enterprises, in industries ranging from biotech to financial services to healthcare. In his work with executives and teams he makes extensive use of emotional intelligence assessments and practices. Tom is particularly effective with conflict, and in “messy,” emotionally charged, or ambiguous situations.

Visit the Ucko Affiliates website for more information.

Resources from Tom's Presentation

• Slides in PDF format
• EQ Self-Assessment
• EQ Strategies (developed by groups during the program)
• Resource List
• Paula Hansen's Illustration