Onboarding is preparing your clients for their experience. As consultants, we spend a lot of time educating clients in just how the industry works. If you can build the education into your onboarding process, you will save yourself an enormous amount of time. Therefore, you will end up making more money from less work.
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If you could have the services of a driver, a personal assistant, a housekeeper, or a chef for free for a year, which would you choose, and why?
In this exercise, members share stories of how they used their social capital for either personal or professional benefit.